Order Processing
AI-powered order processing, end to end
Orders received, validated, allocated, packed, shipped, and tracked — automatically, accurately, around the clock.
95%
orders auto-processed
99.5%
accuracy rate
<1min
processing time
The automated order pipeline
Order Capture
Orders from every channel — web, email, phone, marketplace — automatically ingested into a single queue.
Validation & Fraud Check
AI validates addresses, payment details, and flags anomalies. Suspicious orders held for review; clean orders flow through.
Inventory Allocation
Stock reserved in real-time. Multi-warehouse routing selects the optimal fulfilment location based on proximity and availability.
Pick & Pack Trigger
Picking lists generated automatically. Pack instructions, custom inserts, and gift-wrapping rules applied per order.
Shipping & Tracking
Carrier selected by cost/speed rules. Labels printed, manifests filed, and tracking numbers pushed to the customer automatically.
Post-Dispatch
Delivery confirmation, review requests, and cross-sell emails triggered automatically. Returns handled if needed.
Frequently asked questions
Can you process orders from multiple channels?
Yes — Shopify, WooCommerce, Amazon, eBay, email orders, phone orders, and EDI. All feed into one intelligent pipeline.
What about custom order rules?
Every business has exceptions — gift orders, B2B pricing, bulk discounts, subscription renewals. We build your rules into the system.
How accurate is the fraud detection?
Our AI models flag suspicious patterns (address mismatches, unusual quantities, known fraud signals) with 99%+ accuracy, dramatically reducing chargebacks.