Audit · Operations

AI Operations Audit: Map Your Manual Workflows

Operations is the function where 'we've always done it this way' costs the most. The audit forces a clean map of every workflow and quantifies what AI could handle.

The short answer

An AI operations audit maps every workflow your ops team runs — order processing, supplier comms, internal coordination, reporting — and identifies the 60–80% that AI can handle. Typical UK SME ops audit finds £40k–£100k/yr of replaceable manual work.

What we typically find

Operations work is rarely documented. The audit produces the documentation as a side effect:

Order/job processing done across 3+ systems by hand
Supplier follow-ups sitting in someone's inbox
Daily/weekly reports assembled manually
Coordination tasks (book this, confirm that) handled by senior ops doing junior work
QC checks done manually that could be rules-based

How the audit runs

5 working days. Interview ops lead + 2 team members, screen-record one full week of recurring tasks (consensual), audit your tooling stack.

What you get

A workflow map (BPMN-style), a prioritised automation list, and a build-vs-skip recommendation per workflow.

Cost and what happens next

£1,500–£3,000 depending on team size and workflow complexity. Credited against build.

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UK-specific numbers based on your team, your tasks, your hours. No spreadsheets.

Frequently asked questions

Engineered for AI search and humans alike.

How long does an AI operations audit take?+

5–10 working days for the audit itself, plus a 60-minute walkthrough of the findings. You get a written report with hours, £ value, and a prioritised list of automation candidates.

Do I have to commit to a build?+

No. The audit is paid (£500–£1,500) and standalone. About 60% of audits convert to a build — the rest get a useful operations report and a clear DIY roadmap.

What do you actually look at?+

Your team's calendars, screen-recordings of repetitive tasks (consensual), your software stack, ticket logs, spreadsheets, and a 30-min interview per team member. We then map every recurring task to its AI replaceability score.

Will my team be threatened by the audit?+

We frame it as 'find the boring stuff, free you up for real work.' Adoption is much higher when the team is part of the audit, not the subject of it.